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Case file

Prepaid & gift cards

Complaint 29253031 Capital One

Money back
Product
Prepaid card · Gift card
Detail
Card company isn't resolving a dispute about a purchase or transfer
From
Arizona 85743
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Oct 6, 2026Complaint received
  2. Oct 6, 2026Sent to Capital One
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Capital One complaints about problem with a purchase or transfer

ReceivedAboutIssueStateAnswerOn time
Oct 28, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardCAIn progressYes
Oct 17, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferDEExplainedYes
Oct 15, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferVAExplainedYes
Oct 9, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferCAExplainedYes
Oct 9, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardMAExplainedYes
Sep 30, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardNYIn progressYes
Sep 19, 2026Prepaid & gift cardsProblem with a purchase or transferOvercharged for a purchase or transfer you did make with the cardMTMoney backYes
Sep 15, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferWIExplainedYes
Aug 27, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferFLExplainedYes
Aug 26, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardCTExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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