Case file
Prepaid & gift cards
Complaint 31201143 Capital One
In progress- Product
- Prepaid card · Gift card
- Detail
- Charged for a purchase or transfer you did not make with the card
- Filed by
- Web
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Oct 28, 2026Complaint received
- Oct 28, 2026Sent to Capital One
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More Capital One complaints about problem with a purchase or transfer
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 17, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | DE | Explained | Yes |
| Oct 15, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | VA | Explained | Yes |
| Oct 9, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | CA | Explained | Yes |
| Oct 9, 2026 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | MA | Explained | Yes |
| Oct 6, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | AZ | Money back | Yes |
| Sep 30, 2026 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | NY | In progress | Yes |
| Sep 19, 2026 | Prepaid & gift cards | Problem with a purchase or transferOvercharged for a purchase or transfer you did make with the card | MT | Money back | Yes |
| Sep 15, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | WI | Explained | Yes |
| Aug 27, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | FL | Explained | Yes |
| Aug 26, 2026 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | CT | Explained | Yes |
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