Case file
Credit cards
Complaint 29379349 PenFed Credit Union
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Problem with fees
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 7, 2026Complaint received
- Oct 7, 2026Sent to PenFed Credit Union
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More PenFed Credit Union complaints about fees or interest
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 30, 2026 | Credit cards | Fees or interestProblem with fees | TX | In progress | Yes |
| Oct 29, 2026 | Credit cards | Fees or interestProblem with fees | VA | Explained | Yes |
| Oct 9, 2026 | Credit cards | Fees or interestProblem with fees | MO | Explained | Yes |
| Oct 5, 2026 | Credit cards | Fees or interestCharged too much interest | SC | Explained | Yes |
| Sep 23, 2026 | Credit cards | Fees or interestProblem with fees | MO | Explained | Yes |
| Sep 8, 2026 | Credit cards | Fees or interestProblem with fees | NY | Money back | Yes |
| Aug 30, 2026 | Credit cards | Fees or interestProblem with fees | IL | Explained | Yes |
| Aug 27, 2026 | Credit cards | Fees or interestProblem with fees | PR | Explained | Yes |
| Jul 16, 2026 | Credit cards | Fees or interestCharged too much interest | NY | Fixed | Yes |
| Apr 14, 2026 | Credit cards | Fees or interestProblem with fees | NY | Money back | Yes |
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