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Credit cards

Complaint 30742303 PenFed Credit Union

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
Problem with fees
From
Missouri 63755
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 9, 2026Complaint received
  2. Oct 22, 2026Sent to PenFed Credit Union (13 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More PenFed Credit Union complaints about fees or interest

ReceivedAboutIssueStateAnswerOn time
Oct 30, 2026Credit cardsFees or interestProblem with feesTXIn progressYes
Oct 29, 2026Credit cardsFees or interestProblem with feesVAExplainedYes
Oct 7, 2026Credit cardsFees or interestProblem with feesTXExplainedYes
Oct 5, 2026Credit cardsFees or interestCharged too much interestSCExplainedYes
Sep 23, 2026Credit cardsFees or interestProblem with feesMOExplainedYes
Sep 8, 2026Credit cardsFees or interestProblem with feesNYMoney backYes
Aug 30, 2026Credit cardsFees or interestProblem with feesILExplainedYes
Aug 27, 2026Credit cardsFees or interestProblem with feesPRExplainedYes
Jul 16, 2026Credit cardsFees or interestCharged too much interestNYFixedYes
Apr 14, 2026Credit cardsFees or interestProblem with feesNYMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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