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Complaint 29442608 Encore Capital

In progress
Product
Credit card · Store credit card
Detail
Problem with fees
From
Massachusetts 02563
Filed by
Web · Servicemember · Older American
Company's answer
In progress
On time
Yes, within 15 days
  1. Oct 8, 2026Complaint received
  2. Oct 8, 2026Sent to Encore Capital
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More Encore Capital complaints about fees or interest

ReceivedAboutIssueStateAnswerOn time
Oct 19, 2026Credit cardsFees or interestProblem with feesALExplainedYes
Oct 14, 2026Credit cardsFees or interestProblem with feesNYExplainedYes
Sep 26, 2026Credit cardsFees or interestUnexpected increase in interest rateGAExplainedYes
Aug 27, 2026Credit cardsFees or interestCharged too much interestTXFixedYes
Jul 25, 2026Credit cardsFees or interestCharged too much interestFLExplainedYes
Jul 6, 2026Credit cardsFees or interestProblem with feesCAExplainedYes
May 29, 2026Credit cardsFees or interestProblem with feesILFixedYes
May 19, 2026Credit cardsFees or interestCharged too much interestNJExplainedYes
May 14, 2026Credit cardsFees or interestProblem with feesMDFixedYes
Apr 7, 2026Credit cardsFees or interestCharged too much interestNCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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