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Credit cards

Complaint 30430939 Encore Capital

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
Problem with fees
From
Alabama 35960
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 19, 2026Complaint received
  2. Oct 19, 2026Sent to Encore Capital
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Encore Capital complaints about fees or interest

ReceivedAboutIssueStateAnswerOn time
Oct 14, 2026Credit cardsFees or interestProblem with feesNYExplainedYes
Oct 8, 2026Credit cardsFees or interestProblem with feesMAIn progressYes
Sep 26, 2026Credit cardsFees or interestUnexpected increase in interest rateGAExplainedYes
Aug 27, 2026Credit cardsFees or interestCharged too much interestTXFixedYes
Jul 25, 2026Credit cardsFees or interestCharged too much interestFLExplainedYes
Jul 6, 2026Credit cardsFees or interestProblem with feesCAExplainedYes
May 29, 2026Credit cardsFees or interestProblem with feesILFixedYes
May 19, 2026Credit cardsFees or interestCharged too much interestNJExplainedYes
May 14, 2026Credit cardsFees or interestProblem with feesMDFixedYes
Apr 7, 2026Credit cardsFees or interestCharged too much interestNCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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