Case file
Student loans
Complaint 2960694 Performant Financial
Explained- Product
- Student loan · Private student loan
- Detail
- Trouble with how payments are being handled
- Filed by
- Postal mail
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 12, 2018Complaint received
- Jul 16, 2018Sent to Performant Financial (4 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Performant Financial complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 14, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | CA | Money back | Yes |
| Jan 23, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | MI | Explained | Yes |
| Dec 23, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | TN | Explained | Yes |
| Sep 11, 2019 | Student loans | Dealing with your lender or servicerProblem with customer service | NC | Explained | Yes |
| Jun 18, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | PR | Fixed | Yes |
| Jun 4, 2019 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | CO | Explained | Yes |
| May 29, 2019 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | FL | Fixed | Yes |
| May 11, 2019 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | NC | Explained | Yes |
| Apr 20, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | OK | Fixed | Yes |
| Mar 1, 2019 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | PA | Explained | Yes |
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