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Student loans

Complaint 30573863 Sallie Mae

Explained
Company
Sallie Mae
Product
Student loan · Private student loan
Detail
Trouble with how payments are being handled
From
Hawaii 96760
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Oct 21, 2026Complaint received
  2. Oct 21, 2026Sent to Sallie Mae
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Sallie Mae complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Oct 31, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledSCIn progressYes
Oct 31, 2026Student loansDealing with your lender or servicerProblem with customer serviceWVIn progressYes
Oct 30, 2026Student loansDealing with your lender or servicerProblem with customer serviceNYFixedYes
Oct 29, 2026Student loansDealing with your lender or servicerCo-signerPAIn progressYes
Oct 29, 2026Student loansDealing with your lender or servicerKeep getting calls about your loanINIn progressYes
Oct 28, 2026Student loansDealing with your lender or servicerKeep getting calls about your loanPAIn progressYes
Oct 27, 2026Student loansDealing with your lender or servicerCo-signerCOIn progressYes
Oct 27, 2026Student loansDealing with your lender or servicerReceived bad information about your loanFLIn progressYes
Oct 26, 2026Student loansDealing with your lender or servicerKeep getting calls about your loanINIn progressYes
Oct 25, 2026Student loansDealing with your lender or servicerKeep getting calls about your loanVTExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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