Case file
Mortgages
Complaint 30594814 Shellpoint Mortgage Servicing
In progress- Product
- Mortgage · Conventional home mortgage
- Detail
- Fees or costs after closing
- Filed by
- Web · Servicemember
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Oct 21, 2026Complaint received
- Oct 21, 2026Sent to Shellpoint Mortgage Servicing
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More Shellpoint Mortgage Servicing complaints about closing on a mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 27, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | AZ | In progress | Yes |
| Oct 26, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | NY | In progress | Yes |
| Oct 26, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | FL | In progress | Yes |
| Oct 23, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | OH | In progress | Yes |
| Oct 19, 2026 | Mortgages | Closing on a mortgageFees or costs after closing | CA | In progress | Yes |
| Oct 19, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | CA | In progress | Yes |
| Oct 6, 2026 | Mortgages | Closing on a mortgageFees or costs after closing | CA | In progress | Yes |
| Oct 4, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | IL | In progress | Yes |
| Oct 2, 2026 | Mortgages | Closing on a mortgageFees or costs after closing | FL | Explained | No |
| Sep 28, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | OR | Explained | Yes |
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