Case file
Debt collection
Complaint 30596827 Synchrony
Explained- Product
- Debt collection · Credit card debt
- Detail
- Attempted to collect wrong amount
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 21, 2026Complaint received
- Oct 21, 2026Sent to Synchrony
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Synchrony complaints about false statements or representation
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 3, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | NJ | In progress | Yes |
| Nov 2, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | CA | In progress | Yes |
| Oct 26, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | TX | In progress | Yes |
| Oct 26, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | IL | In progress | Yes |
| Oct 23, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | VA | In progress | Yes |
| Oct 22, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | MI | In progress | Yes |
| Oct 22, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | TX | In progress | Yes |
| Oct 22, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | TX | In progress | Yes |
| Oct 22, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | MD | In progress | Yes |
| Oct 19, 2026 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | MA | In progress | Yes |
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