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Credit cards

Complaint 3066391 SunTrust

Fixed
Company
SunTrust
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Can't close your account
From
Arizona 85119
Filed by
Web · Older American
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Nov 5, 2018Complaint received
  2. Nov 5, 2018Sent to SunTrust
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More SunTrust complaints about closing your account

ReceivedAboutIssueStateAnswerOn time
Dec 8, 2019Credit cardsClosing your accountCompany closed your accountGAExplainedYes
Sep 13, 2019Credit cardsClosing your accountCompany closed your accountGAExplainedYes
Feb 20, 2019Credit cardsClosing your accountCan't close your accountNYFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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