Case file
Prepaid & gift cards
Complaint 31049041 Fifth Third Bank
Explained- Product
- Prepaid card · Government benefit card
- Detail
- Trouble getting a working replacement card
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Oct 26, 2026Complaint received
- Oct 26, 2026Sent to Fifth Third Bank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Fifth Third Bank complaints about problem getting a card or closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 30, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | PA | In progress | Yes |
| Oct 30, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting a working replacement card | AL | In progress | Yes |
| Oct 26, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | TX | In progress | Yes |
| Oct 22, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting a working replacement card | PA | Money back | Yes |
| Oct 21, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | CA | Explained | Yes |
| Oct 20, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | KS | Explained | Yes |
| Oct 20, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | TX | Explained | Yes |
| Oct 18, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | IL | Explained | Yes |
| Oct 16, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | GA | Explained | Yes |
| Oct 15, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | KS | In progress | Yes |
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