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Prepaid & gift cards

Complaint 31078940 U.S. Bank

Money back
Company
U.S. Bank
Product
Prepaid card · General-purpose prepaid card
From
Illinois 60050
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 26, 2026Complaint received
  2. Oct 26, 2026Sent to U.S. Bank
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More U.S. Bank complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Oct 28, 2026Prepaid & gift cardsUnexpected or other feesTXExplainedYes
Oct 15, 2026Money transfers & appsUnexpected or other feesORExplainedYes
Sep 25, 2026Prepaid & gift cardsUnexpected or other feesGAMoney backYes
Sep 17, 2026Prepaid & gift cardsUnexpected or other feesALMoney backYes
Sep 1, 2026Money transfers & appsUnexpected or other feesCAExplainedYes
Aug 26, 2026Prepaid & gift cardsUnexpected or other feesCOExplainedYes
Aug 25, 2026Money transfers & appsUnexpected or other feesCAExplainedYes
Aug 18, 2026Money transfers & appsUnexpected or other feesMDExplainedYes
Aug 17, 2026Prepaid & gift cardsUnexpected or other feesOHMoney backYes
Aug 6, 2026Prepaid & gift cardsUnexpected or other feesNJExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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