Case file
Credit cards
Complaint 31094069 U.S. Bank
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Problem with rewards from credit card
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 27, 2026Complaint received
- Oct 27, 2026Sent to U.S. Bank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More U.S. Bank complaints about other features, terms, or problems
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 31, 2026 | Credit cards | Other features, terms, or problemsOther problem | SC | Fixed | Yes |
| Oct 30, 2026 | Credit cards | Other features, terms, or problemsOther problem | CA | Explained | Yes |
| Oct 30, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | CO | Explained | Yes |
| Oct 30, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | MI | In progress | Yes |
| Oct 29, 2026 | Credit cards | Other features, terms, or problemsOther problem | CA | Explained | Yes |
| Oct 29, 2026 | Credit cards | Other features, terms, or problemsOther problem | MS | Fixed | Yes |
| Oct 28, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | WA | Fixed | Yes |
| Oct 27, 2026 | Credit cards | Other features, terms, or problemsOther problem | CA | Explained | Yes |
| Oct 25, 2026 | Credit cards | Other features, terms, or problemsProblem with customer service | MA | Explained | Yes |
| Oct 24, 2026 | Credit cards | Other features, terms, or problemsProblem with rewards from credit card | GA | Explained | Yes |
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