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Credit cards

Complaint 31480612 U.S. Bank

Explained
Company
U.S. Bank
Product
Credit card · General-purpose credit card or charge card
Detail
Other problem
From
California 91754
Filed by
Web · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 30, 2026Complaint received
  2. Oct 31, 2026Sent to U.S. Bank (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More U.S. Bank complaints about other features, terms, or problems

ReceivedAboutIssueStateAnswerOn time
Oct 31, 2026Credit cardsOther features, terms, or problemsOther problemSCFixedYes
Oct 30, 2026Credit cardsOther features, terms, or problemsProblem with rewards from credit cardCOExplainedYes
Oct 30, 2026Credit cardsOther features, terms, or problemsProblem with rewards from credit cardMIIn progressYes
Oct 29, 2026Credit cardsOther features, terms, or problemsOther problemCAExplainedYes
Oct 29, 2026Credit cardsOther features, terms, or problemsOther problemMSFixedYes
Oct 28, 2026Credit cardsOther features, terms, or problemsProblem with rewards from credit cardWAFixedYes
Oct 27, 2026Credit cardsOther features, terms, or problemsOther problemCAExplainedYes
Oct 27, 2026Credit cardsOther features, terms, or problemsProblem with rewards from credit cardWAExplainedYes
Oct 25, 2026Credit cardsOther features, terms, or problemsProblem with customer serviceMAExplainedYes
Oct 24, 2026Credit cardsOther features, terms, or problemsProblem with rewards from credit cardGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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