Case file
Credit cards
Complaint 31131365 U.S. Bank
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Difficulty submitting a dispute or getting information about a dispute over the phone
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 27, 2026Complaint received
- Oct 27, 2026Sent to U.S. Bank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More U.S. Bank complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 28, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NY | Fixed | Yes |
| Oct 28, 2026 | Credit cards | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | MA | Fixed | Yes |
| Oct 26, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | CA | Explained | Yes |
| Oct 25, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | MI | Explained | Yes |
| Oct 25, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | IL | Explained | Yes |
| Oct 24, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | Explained | Yes |
| Oct 10, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | SC | Explained | Yes |
| Oct 7, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | UT | Fixed | Yes |
| Oct 6, 2026 | Bank accounts | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NE | Explained | Yes |
| Oct 5, 2026 | Credit cards | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | PA | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.