Complaint 3124923 FIS

Explained

Company: FIS (Fidelity National Information Services)
Product: Credit card or prepaid card · General-purpose credit card or charge card
Issue: Other features, terms, or problems
Detail: Other problem
From: California 91803
Filed by: Referral
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Jan 14, 2019Complaint received
Jan 28, 2019Sent to FIS (14 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More FIS complaints about other features, terms, or problems

Received	About	Issue	State	Answer	On time
Oct 3, 2025	Credit cards	Other features, terms, or problemsProblem with rewards from credit card	PA	Explained	Yes
Jan 23, 2025	Credit cards	Other features, terms, or problemsProblem with balance transfer	IL	Explained	Yes
Oct 23, 2021	Credit cards	Other features, terms, or problemsOther problem	TX	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 8 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works