Case file
Bank accounts
Complaint 3130744 Sterling Bancorp
Explained- Product
- Checking or savings account · Other banking product or service
- Detail
- Funds not received from closed account
- Filed by
- Postal mail
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jan 22, 2019Complaint received
- Jan 28, 2019Sent to Sterling Bancorp (6 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Sterling Bancorp complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Dec 30, 2021 | Bank accounts | Closing an accountFunds not received from closed account | CA | Explained | Yes |
| Sep 17, 2021 | Bank accounts | Closing an accountCan't close your account | NY | Explained | Yes |
| Sep 15, 2021 | Bank accounts | Closing an accountFunds not received from closed account | NY | Explained | No |
| Sep 1, 2021 | Bank accounts | Closing an accountCompany closed your account | NY | Explained | Yes |
| Aug 27, 2021 | Bank accounts | Closing an accountCompany closed your account | NY | Explained | Yes |
| Apr 1, 2020 | Bank accounts | Closing an accountFees charged for closing account | FL | Explained | Yes |
| Mar 24, 2020 | Bank accounts | Closing an accountCan't close your account | NY | Explained | Yes |
| Dec 20, 2019 | Bank accounts | Closing an accountFunds not received from closed account | FL | Explained | Yes |
| Apr 29, 2019 | Bank accounts | Closing an accountCan't close your account | NY | Explained | Yes |
| Dec 20, 2018 | Bank accounts | Closing an accountCompany closed your account | NY | Explained | Yes |
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