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Bank accounts

Complaint 3589447 Sterling Bancorp

Explained
Product
Checking or savings account · Checking account
Detail
Fees charged for closing account
From
Florida XXXXX
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 1, 2020Complaint received
  2. Apr 2, 2020Sent to Sterling Bancorp (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Sterling Bancorp complaints about closing an account

ReceivedAboutIssueStateAnswerOn time
Dec 30, 2021Bank accountsClosing an accountFunds not received from closed accountCAExplainedYes
Sep 17, 2021Bank accountsClosing an accountCan't close your accountNYExplainedYes
Sep 15, 2021Bank accountsClosing an accountFunds not received from closed accountNYExplainedNo
Sep 1, 2021Bank accountsClosing an accountCompany closed your accountNYExplainedYes
Aug 27, 2021Bank accountsClosing an accountCompany closed your accountNYExplainedYes
Mar 24, 2020Bank accountsClosing an accountCan't close your accountNYExplainedYes
Dec 20, 2019Bank accountsClosing an accountFunds not received from closed accountFLExplainedYes
Apr 29, 2019Bank accountsClosing an accountCan't close your accountNYExplainedYes
Jan 22, 2019Bank accountsClosing an accountFunds not received from closed accountNYExplainedYes
Dec 20, 2018Bank accountsClosing an accountCompany closed your accountNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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