Case file
Bank accounts
Complaint 3226096 Sterling Bancorp
Explained- Product
- Checking or savings account · CD (Certificate of Deposit)
- Detail
- Can't close your account
- Filed by
- Phone
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Apr 29, 2019Complaint received
- Apr 30, 2019Sent to Sterling Bancorp (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Sterling Bancorp complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Dec 30, 2021 | Bank accounts | Closing an accountFunds not received from closed account | CA | Explained | Yes |
| Sep 17, 2021 | Bank accounts | Closing an accountCan't close your account | NY | Explained | Yes |
| Sep 15, 2021 | Bank accounts | Closing an accountFunds not received from closed account | NY | Explained | No |
| Sep 1, 2021 | Bank accounts | Closing an accountCompany closed your account | NY | Explained | Yes |
| Aug 27, 2021 | Bank accounts | Closing an accountCompany closed your account | NY | Explained | Yes |
| Apr 1, 2020 | Bank accounts | Closing an accountFees charged for closing account | FL | Explained | Yes |
| Mar 24, 2020 | Bank accounts | Closing an accountCan't close your account | NY | Explained | Yes |
| Dec 20, 2019 | Bank accounts | Closing an accountFunds not received from closed account | FL | Explained | Yes |
| Jan 22, 2019 | Bank accounts | Closing an accountFunds not received from closed account | NY | Explained | Yes |
| Dec 20, 2018 | Bank accounts | Closing an accountCompany closed your account | NY | Explained | Yes |
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