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Student loans

Complaint 31357266 Edfinancial Services

Explained
Product
Student loan · Federal student loan servicing
Detail
Problem with customer service
From
Georgia 30097
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 29, 2026Complaint received
  2. Oct 29, 2026Sent to Edfinancial Services
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Edfinancial Services complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Nov 10, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledVAExplainedYes
Nov 8, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsMNExplainedYes
Nov 6, 2026Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedYes
Nov 6, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledMEIn progressYes
Nov 6, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledFLIn progressYes
Nov 5, 2026Student loansDealing with your lender or servicerReceived bad information about your loanCAIn progressYes
Nov 5, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsMAIn progressYes
Nov 4, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledIDIn progressYes
Nov 3, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledCAExplainedYes
Nov 3, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMIIn progressYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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