Case file
Credit cards
Complaint 31801796 Capital One
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Credit card company won't work with you while you're going through financial hardship
- Filed by
- Phone
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Nov 3, 2026Complaint received
- Nov 3, 2026Sent to Capital One
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Capital One complaints about struggling to pay your bill
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 31, 2026 | Credit cards | Struggling to pay your billFiled for bankruptcy | NJ | In progress | Yes |
| Oct 31, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | CA | In progress | Yes |
| Oct 30, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | LA | Explained | Yes |
| Oct 30, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | TX | Explained | Yes |
| Oct 29, 2026 | Credit cards | Struggling to pay your billProblem lowering your monthly payments | TX | In progress | Yes |
| Oct 29, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | VA | In progress | Yes |
| Oct 28, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | NJ | Explained | Yes |
| Oct 28, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | IL | Explained | Yes |
| Oct 28, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | SD | In progress | Yes |
| Oct 28, 2026 | Credit cards | Struggling to pay your billCredit card company won't work with you while you're going through financial hardship | MA | Explained | Yes |
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