Case file
Credit cards
Complaint 31811172 Citibank
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Charged too much interest
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Nov 3, 2026Complaint received
- Nov 3, 2026Sent to Citibank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Citibank complaints about fees or interest
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 7, 2026 | Credit cards | Fees or interestUnexpected increase in interest rate | NJ | Explained | Yes |
| Nov 6, 2026 | Credit cards | Fees or interestProblem with fees | NH | Money back | Yes |
| Nov 5, 2026 | Credit cards | Fees or interestProblem with fees | TX | Explained | Yes |
| Nov 3, 2026 | Credit cards | Fees or interestCharged too much interest | VA | Money back | Yes |
| Nov 3, 2026 | Credit cards | Fees or interestProblem with fees | MA | Explained | Yes |
| Nov 3, 2026 | Credit cards | Fees or interestCharged too much interest | MN | Explained | Yes |
| Nov 2, 2026 | Credit cards | Fees or interestCharged too much interest | TX | Fixed | Yes |
| Nov 1, 2026 | Credit cards | Fees or interestProblem with fees | CA | Money back | Yes |
| Nov 1, 2026 | Credit cards | Fees or interestProblem with fees | IL | Money back | Yes |
| Oct 31, 2026 | Credit cards | Fees or interestProblem with fees | CA | In progress | Yes |
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