Complaint 3182931 Certegy

Explained

Company: Certegy
Product: Credit reporting, credit repair services, or other personal consumer reports · Credit reporting
Issue: Credit monitoring or identity theft protection services
Detail: Didn't receive services that were advertised
From: Colorado 801XX
Filed by: Web · Older American
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Mar 18, 2019Complaint received
Mar 22, 2019Sent to Certegy (4 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Certegy complaints about credit monitoring or identity theft protection services

Received	About	Issue	State	Answer	On time
Oct 24, 2026	Credit reporting	Credit monitoring or identity theft protection servicesDidn't receive services that were advertised	WA	Explained	Yes
Jul 30, 2026	Credit reporting	Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service	MA	Explained	Yes
Dec 16, 2022	Credit reporting	Credit monitoring or identity theft protection servicesBilling dispute for services	NE	Explained	Yes
Dec 28, 2018	Credit reporting	Credit monitoring or identity theft protection servicesProblem with product or service terms changing	IL	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 7 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works