Case file
Credit reporting
Complaint 31925167 Ally Financial
Explained- Product
- Credit reporting or other personal consumer reports · Credit reporting
- Detail
- Was not notified of investigation status or results
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Nov 5, 2026Complaint received
- Nov 5, 2026Sent to Ally Financial
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Ally Financial complaints about problem with a company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 12, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | GA | In progress | Yes |
| Nov 12, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | In progress | Yes |
| Nov 11, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | CT | In progress | Yes |
| Nov 6, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | CA | In progress | Yes |
| Nov 6, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | NC | In progress | Yes |
| Nov 4, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | NV | In progress | Yes |
| Nov 3, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | AR | In progress | Yes |
| Nov 2, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | CA | In progress | Yes |
| Oct 29, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | NJ | In progress | Yes |
| Oct 28, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | VA | In progress | Yes |
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