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Auto loans & leases

Complaint 32019280 Ally Financial

In progress
Product
Vehicle loan or lease · Loan
Detail
Difficulty submitting a dispute or getting information about a dispute over the phone
From
North Carolina 28110
Filed by
Web · Servicemember
Company's answer
In progress
On time
Yes, within 15 days
  1. Nov 6, 2026Complaint received
  2. Nov 6, 2026Sent to Ally Financial
  3. WaitingIn progress

In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.

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More Ally Financial complaints about problem with a company's investigation into an existing problem

ReceivedAboutIssueStateAnswerOn time
Nov 12, 2026Auto loans & leasesProblem with a company's investigation into an existing problemProblem with personal statement of disputeGAIn progressYes
Nov 12, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXIn progressYes
Nov 11, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCTIn progressYes
Nov 6, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAIn progressYes
Nov 5, 2026Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsGAExplainedYes
Nov 4, 2026Auto loans & leasesProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneNVIn progressYes
Nov 3, 2026Auto loans & leasesProblem with a company's investigation into an existing problemProblem with personal statement of disputeARIn progressYes
Nov 2, 2026Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneCAIn progressYes
Oct 29, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNJIn progressYes
Oct 28, 2026Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneVAIn progressYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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