Case file
Bank accounts
Complaint 32107477 Ally Financial
In progress- Product
- Checking or savings account · Checking account
- Detail
- Can't close your account
- Filed by
- Web
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Nov 6, 2026Complaint received
- Nov 6, 2026Sent to Ally Financial
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More Ally Financial complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 10, 2026 | Bank accounts | Closing an accountFunds not received from closed account | IL | In progress | Yes |
| Nov 10, 2026 | Bank accounts | Closing an accountFunds not received from closed account | NJ | In progress | Yes |
| Nov 9, 2026 | Bank accounts | Closing an accountCan't close your account | CO | In progress | Yes |
| Oct 30, 2026 | Bank accounts | Closing an accountCompany closed your account | CO | In progress | Yes |
| Oct 23, 2026 | Bank accounts | Closing an accountCompany closed your account | WA | In progress | Yes |
| Oct 23, 2026 | Bank accounts | Closing an accountFunds not received from closed account | NY | In progress | Yes |
| Oct 23, 2026 | Bank accounts | Closing an accountFunds not received from closed account | CA | In progress | Yes |
| Oct 20, 2026 | Bank accounts | Closing an accountCompany closed your account | VA | In progress | Yes |
| Oct 20, 2026 | Bank accounts | Closing an accountCan't close your account | TN | In progress | Yes |
| Oct 19, 2026 | Bank accounts | Closing an accountCompany closed your account | NY | In progress | Yes |
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