Case file
Student loans
Complaint 3240798 CommonBond
Fixed- Product
- Student loan · Private student loan
- Detail
- Received bad information about your loan
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company believes complaint represents an opportunity for improvement to better serve consumers
- May 13, 2019Complaint received
- May 13, 2019Sent to CommonBond
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More CommonBond complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 17, 2023 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | NY | No timely reply | No |
| Nov 7, 2022 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | PA | Explained | No |
| Sep 21, 2022 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | WA | Money back | No |
| May 31, 2022 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | MI | Explained | Yes |
| Feb 4, 2022 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | MI | Explained | Yes |
| Jan 11, 2022 | Student loans | Dealing with your lender or servicerProblem with customer service | MN | Explained | Yes |
| Sep 22, 2021 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | FL | Explained | Yes |
| Jan 14, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | VA | Explained | Yes |
| Jun 2, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | MN | Explained | Yes |
| May 20, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | PA | Explained | Yes |
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