Case file
Student loans
Complaint 5624970 CommonBond
Explained- Product
- Student loan · Federal student loan servicing
- Detail
- Need information about your loan balance or loan terms
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- May 31, 2022Complaint received
- Jun 1, 2022Sent to CommonBond (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More CommonBond complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 17, 2023 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | NY | No timely reply | No |
| Nov 7, 2022 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | PA | Explained | No |
| Sep 21, 2022 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | WA | Money back | No |
| Feb 4, 2022 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | MI | Explained | Yes |
| Jan 11, 2022 | Student loans | Dealing with your lender or servicerProblem with customer service | MN | Explained | Yes |
| Sep 22, 2021 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | FL | Explained | Yes |
| Jan 14, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | VA | Explained | Yes |
| Jun 2, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | MN | Explained | Yes |
| May 20, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | PA | Explained | Yes |
| Apr 23, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | TX | Explained | Yes |
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