Case file
Mortgages
Complaint 3378733 SunTrust
Explained- Product
- Mortgage · Conventional home mortgage
- Filed by
- Phone
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Sep 18, 2019Complaint received
- Sep 18, 2019Sent to SunTrust
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More SunTrust complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 21, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| Feb 7, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
| Feb 4, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | OR | Explained | Yes |
| Dec 19, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| Dec 17, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | VA | Explained | Yes |
| Dec 16, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Fixed | Yes |
| Dec 13, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | MA | Explained | Yes |
| Dec 10, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | SC | Explained | Yes |
| Nov 18, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NC | Explained | Yes |
| Nov 9, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
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