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Credit cards

Complaint 3402984 SunTrust

Fixed
Company
SunTrust
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Unexpected increase in interest rate
From
Georgia 30533
Filed by
Phone
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 11, 2019Complaint received
  2. Oct 11, 2019Sent to SunTrust
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More SunTrust complaints about fees or interest

ReceivedAboutIssueStateAnswerOn time
Dec 30, 2019Credit cardsFees or interestCharged too much interestVAExplainedYes
Nov 8, 2019Credit cardsFees or interestProblem with feesFLExplainedYes
Oct 23, 2019Credit cardsFees or interestProblem with feesGAExplainedYes
Oct 7, 2019Credit cardsFees or interestProblem with feesFLExplainedYes
Nov 27, 2018Credit cardsFees or interestCharged too much interestFLExplainedYes
Sep 6, 2018Credit cardsFees or interestUnexpected increase in interest rateFLExplainedYes
Jan 24, 2018Credit cardsFees or interestProblem with feesMSExplainedYes
Dec 13, 2017Credit cardsFees or interestProblem with feesDCExplainedYes
Oct 28, 2017Credit cardsFees or interestProblem with feesFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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