Case file
Bank accounts
Complaint 3444085 SunTrust
Money back- Product
- Checking or savings account · Checking account
- Detail
- Transaction was not authorized
- Filed by
- Web
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Nov 20, 2019Complaint received
- Nov 20, 2019Sent to SunTrust
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More SunTrust complaints about problem with a lender or other company charging your account
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 10, 2020 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | GA | Explained | Yes |
| Jan 24, 2020 | Bank accounts | Problem with a lender or other company charging your accountCan't stop withdrawals from your account | FL | Explained | Yes |
| Jan 22, 2020 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | VA | Explained | Yes |
| Jan 16, 2020 | Bank accounts | Problem with a lender or other company charging your accountCan't stop withdrawals from your account | - | Fixed | Yes |
| Jan 15, 2020 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | FL | Explained | Yes |
| Dec 31, 2019 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | VA | Explained | Yes |
| Dec 29, 2019 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | MD | Explained | Yes |
| Dec 23, 2019 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | - | Explained | Yes |
| Dec 20, 2019 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | FL | Explained | Yes |
| Dec 17, 2019 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | MD | Explained | Yes |
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