Case file
Bank accounts
Complaint 3504982 SunTrust
Explained- Product
- Checking or savings account · Checking account
- Detail
- Can't close your account
- Filed by
- Phone
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jan 22, 2020Complaint received
- Jan 22, 2020Sent to SunTrust
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More SunTrust complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 18, 2020 | Bank accounts | Closing an accountCompany closed your account | TX | Explained | Yes |
| Feb 12, 2020 | Bank accounts | Closing an accountFunds not received from closed account | - | Explained | Yes |
| Feb 11, 2020 | Bank accounts | Closing an accountCompany closed your account | - | Fixed | Yes |
| Feb 5, 2020 | Bank accounts | Closing an accountCompany closed your account | MA | Explained | Yes |
| Feb 5, 2020 | Bank accounts | Closing an accountCompany closed your account | NC | Explained | Yes |
| Feb 4, 2020 | Bank accounts | Closing an accountCompany closed your account | AL | Explained | Yes |
| Feb 4, 2020 | Bank accounts | Closing an accountFunds not received from closed account | AZ | Explained | Yes |
| Jan 29, 2020 | Bank accounts | Closing an accountFunds not received from closed account | PA | Explained | Yes |
| Jan 19, 2020 | Bank accounts | Closing an accountCompany closed your account | - | Explained | Yes |
| Jan 16, 2020 | Bank accounts | Closing an accountCompany closed your account | FL | Explained | Yes |
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