Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Bank accounts

Complaint 3528464 SunTrust

Fixed
Company
SunTrust
Product
Checking or savings account · Checking account
Detail
Company closed your account
From
-
Filed by
Phone
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Feb 11, 2020Complaint received
  2. Feb 11, 2020Sent to SunTrust
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

Same problem with SunTrust?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See SunTrust's record

More SunTrust complaints about closing an account

ReceivedAboutIssueStateAnswerOn time
Feb 18, 2020Bank accountsClosing an accountCompany closed your accountTXExplainedYes
Feb 12, 2020Bank accountsClosing an accountFunds not received from closed account-ExplainedYes
Feb 5, 2020Bank accountsClosing an accountCompany closed your accountMAExplainedYes
Feb 5, 2020Bank accountsClosing an accountCompany closed your accountNCExplainedYes
Feb 4, 2020Bank accountsClosing an accountCompany closed your accountALExplainedYes
Feb 4, 2020Bank accountsClosing an accountFunds not received from closed accountAZExplainedYes
Jan 29, 2020Bank accountsClosing an accountFunds not received from closed accountPAExplainedYes
Jan 22, 2020Bank accountsClosing an accountCan't close your accountNCExplainedYes
Jan 19, 2020Bank accountsClosing an accountCompany closed your account-ExplainedYes
Jan 16, 2020Bank accountsClosing an accountCompany closed your accountFLExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience