Complaint 3515037 SunTrust

Money back

Company: SunTrust
Product: Payday loan, title loan, or personal loan · Personal line of credit
Issue: Charged fees or interest you didn't expect
From: Florida 33770
Filed by: Web · Older American
Company's answer: Closed with monetary relief
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Jan 30, 2020Complaint received
Jan 30, 2020Sent to SunTrust
AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

Same problem with SunTrust?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See SunTrust's record

More SunTrust complaints about charged fees or interest you didn't expect

Received	About	Issue	State	Answer	On time
Sep 28, 2018	Payday & personal loans	Charged fees or interest you didn't expect	TX	Fixed	Yes
Jan 25, 2018	Payday & personal loans	Charged fees or interest you didn't expect	CA	Explained	Yes
Oct 12, 2017	Payday & personal loans	Charged fees or interest you didn't expect	FL	Explained	Yes
Aug 1, 2017	Payday & personal loans	Charged fees or interest you didn't expect	VA	Explained	Yes
Apr 24, 2017	Payday & personal loans	Charged fees or interest you didn't expect	CA	Explained	Yes

Discuss this complaint

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked 12 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works