Case file
Bank accounts
Complaint 3515314 SunTrust
Fixed- Product
- Checking or savings account · Checking account
- Detail
- Unable to open an account
- Filed by
- Web · Servicemember · Older American
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jan 31, 2020Complaint received
- Jan 31, 2020Sent to SunTrust
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More SunTrust complaints about opening an account
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 10, 2020 | Bank accounts | Opening an accountUnable to open an account | - | Explained | Yes |
| Feb 3, 2020 | Bank accounts | Opening an accountConfusing or missing disclosures | FL | Explained | Yes |
| Jan 31, 2020 | Bank accounts | Opening an accountConfusing or missing disclosures | - | Explained | Yes |
| Jan 22, 2020 | Bank accounts | Opening an accountAccount opened as a result of fraud | MD | Explained | Yes |
| Jan 13, 2020 | Bank accounts | Opening an accountAccount opened as a result of fraud | FL | Explained | Yes |
| Jan 10, 2020 | Bank accounts | Opening an accountConfusing or missing disclosures | GA | Explained | Yes |
| Dec 30, 2019 | Bank accounts | Opening an accountUnable to open an account | FL | Explained | Yes |
| Dec 23, 2019 | Bank accounts | Opening an accountUnable to open an account | VA | Explained | Yes |
| Dec 3, 2019 | Bank accounts | Opening an accountAccount opened as a result of fraud | NY | Explained | Yes |
| Nov 21, 2019 | Bank accounts | Opening an accountAccount opened as a result of fraud | SC | Fixed | Yes |
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