Complaint 3601107 Barclays US

Explained

Company: Barclays US
Product: Credit card or prepaid card · General-purpose prepaid card
Issue: Advertising
Detail: Changes in terms from what was offered or advertised
From: New York 10035
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Apr 10, 2020Complaint received
Apr 13, 2020Sent to Barclays US (3 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Barclays US complaints about advertising

Received	About	Issue	State	Answer	On time
Feb 2, 2023	Prepaid & gift cards	AdvertisingChanges in terms from what was offered or advertised	NY	Explained	Yes
Sep 26, 2022	Prepaid & gift cards	AdvertisingChanges in terms from what was offered or advertised	IL	Money back	Yes
Aug 18, 2022	Prepaid & gift cards	AdvertisingConfusing or misleading advertising about the card	NY	Explained	Yes
Feb 25, 2022	Prepaid & gift cards	AdvertisingChanges in terms from what was offered or advertised	CA	Fixed	Yes
Jan 8, 2020	Prepaid & gift cards	AdvertisingChanges in terms from what was offered or advertised	OR	Explained	Yes
Dec 4, 2017	Prepaid & gift cards	AdvertisingChanges in terms from what was offered or advertised	TX	Money back	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 4 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works