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Prepaid & gift cards

Complaint 6519757 Barclays US

Explained
Product
Credit card or prepaid card · General-purpose prepaid card
Detail
Changes in terms from what was offered or advertised
From
New York 10021
Filed by
Phone · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Feb 2, 2023Complaint received
  2. Feb 2, 2023Sent to Barclays US
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Barclays US complaints about advertising

ReceivedAboutIssueStateAnswerOn time
Sep 26, 2022Prepaid & gift cardsAdvertisingChanges in terms from what was offered or advertisedILMoney backYes
Aug 18, 2022Prepaid & gift cardsAdvertisingConfusing or misleading advertising about the cardNYExplainedYes
Feb 25, 2022Prepaid & gift cardsAdvertisingChanges in terms from what was offered or advertisedCAFixedYes
Apr 10, 2020Prepaid & gift cardsAdvertisingChanges in terms from what was offered or advertisedNYExplainedYes
Jan 8, 2020Prepaid & gift cardsAdvertisingChanges in terms from what was offered or advertisedORExplainedYes
Dec 4, 2017Prepaid & gift cardsAdvertisingChanges in terms from what was offered or advertisedTXMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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