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Student loans

Complaint 3619417 CommonBond

Explained
Company
CommonBond
Product
Student loan · Private student loan
Detail
Trouble with how payments are being handled
From
Texas 76180
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes complaint represents an opportunity for improvement to better serve consumers
  1. Apr 23, 2020Complaint received
  2. Apr 23, 2020Sent to CommonBond
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More CommonBond complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Aug 17, 2023Student loansDealing with your lender or servicerTrouble with how payments are being handledNYNo timely replyNo
Nov 7, 2022Student loansDealing with your lender or servicerTrouble with how payments are being handledPAExplainedNo
Sep 21, 2022Student loansDealing with your lender or servicerReceived bad information about your loanWAMoney backNo
May 31, 2022Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsMIExplainedYes
Feb 4, 2022Student loansDealing with your lender or servicerTrouble with how payments are being handledMIExplainedYes
Jan 11, 2022Student loansDealing with your lender or servicerProblem with customer serviceMNExplainedYes
Sep 22, 2021Student loansDealing with your lender or servicerTrouble with how payments are being handledFLExplainedYes
Jan 14, 2021Student loansDealing with your lender or servicerReceived bad information about your loanVAExplainedYes
Jun 2, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledMNExplainedYes
May 20, 2020Student loansDealing with your lender or servicerReceived bad information about your loanPAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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