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Case file

Prepaid & gift cards

Complaint 3780991 Card

Fixed
Company
Card
Product
Credit card or prepaid card · General-purpose prepaid card
Detail
Trouble getting a working replacement card
From
Missouri 65615
Filed by
Phone
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
  1. Aug 5, 2020Complaint received
  2. Aug 5, 2020Sent to Card
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Card complaints about problem getting a card or closing an account

ReceivedAboutIssueStateAnswerOn time
Oct 20, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardWVNo timely replyNo
Apr 22, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardNYNo timely replyNo
Feb 3, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardMIExplainedYes
Oct 29, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardARExplainedYes
Sep 3, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardNYExplainedYes
May 1, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardILExplainedYes
Apr 17, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardARExplainedYes
Jan 9, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardILExplainedYes
Nov 29, 2024Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardCAExplainedYes
Nov 8, 2024Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardKSExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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