Case file
Student loans
Complaint 3832247 BCO Consulting Services
Fixed- Product
- Student loan · Federal student loan servicing
- Detail
- Keep getting calls about your loan
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Sep 5, 2020Complaint received
- Sep 15, 2020Sent to BCO Consulting Services (10 days later)
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More BCO Consulting Services complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 2, 2024 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | PA | No timely reply | No |
| Jan 19, 2023 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | CA | Explained | Yes |
| Dec 15, 2022 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | CA | Explained | No |
| Mar 30, 2022 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | IL | Explained | Yes |
| Dec 16, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | GA | Explained | Yes |
| Dec 2, 2021 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | TX | Explained | Yes |
| Jun 1, 2021 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | CT | Explained | Yes |
| May 20, 2021 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | IL | Fixed | No |
| May 5, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | CA | Explained | No |
| Mar 18, 2021 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | MO | Money back | Yes |
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