Case file
Student loans
Complaint 4420965 BCO Consulting Services
Explained- Product
- Student loan · Federal student loan servicing
- Detail
- Don't agree with the fees charged
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes complaint caused principally by actions of third party outside the control or direction of the company
- Jun 1, 2021Complaint received
- Jun 1, 2021Sent to BCO Consulting Services
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More BCO Consulting Services complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 2, 2024 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | PA | No timely reply | No |
| Jan 19, 2023 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | CA | Explained | Yes |
| Dec 15, 2022 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | CA | Explained | No |
| Mar 30, 2022 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | IL | Explained | Yes |
| Dec 16, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | GA | Explained | Yes |
| Dec 2, 2021 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | TX | Explained | Yes |
| May 20, 2021 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | IL | Fixed | No |
| May 5, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | CA | Explained | No |
| Mar 18, 2021 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | MO | Money back | Yes |
| Mar 12, 2021 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | TX | Money back | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.