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Case file

Student loans

Complaint 6324509 BCO Consulting Services

Explained
Product
Student loan · Federal student loan servicing
Detail
Trouble with how payments are being handled
From
California 92109
Filed by
Web
Company's answer
Closed with explanation
On time
No
  1. Dec 15, 2022Complaint received
  2. Dec 15, 2022Sent to BCO Consulting Services
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More BCO Consulting Services complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Jul 2, 2024Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsPANo timely replyNo
Jan 19, 2023Student loansDealing with your lender or servicerTrouble with how payments are being handledCAExplainedYes
Mar 30, 2022Student loansDealing with your lender or servicerReceived bad information about your loanILExplainedYes
Dec 16, 2021Student loansDealing with your lender or servicerReceived bad information about your loanGAExplainedYes
Dec 2, 2021Student loansDealing with your lender or servicerKeep getting calls about your loanTXExplainedYes
Jun 1, 2021Student loansDealing with your lender or servicerDon't agree with the fees chargedCTExplainedYes
May 20, 2021Student loansDealing with your lender or servicerKeep getting calls about your loanILFixedNo
May 5, 2021Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedNo
Mar 18, 2021Student loansDealing with your lender or servicerKeep getting calls about your loanMOMoney backYes
Mar 12, 2021Student loansDealing with your lender or servicerKeep getting calls about your loanTXMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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