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Debt relief & credit repair

Complaint 3832944 Synchrony

Explained
Company
Synchrony
Product
Money transfer, virtual currency, or money service · Debt settlement
From
Georgia 30213
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Sep 6, 2020Complaint received
  2. Sep 8, 2020Sent to Synchrony (2 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Synchrony complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Aug 20, 2026Money transfers & appsUnexpected or other feesNCExplainedYes
Jun 10, 2026Prepaid & gift cardsUnexpected or other feesNCExplainedYes
Jan 28, 2026Prepaid & gift cardsUnexpected or other feesMSExplainedYes
Jan 9, 2026Prepaid & gift cardsUnexpected or other feesTNExplainedYes
Oct 20, 2025Money transfers & appsUnexpected or other feesTNExplainedYes
Oct 16, 2025Money transfers & appsUnexpected or other feesILMoney backYes
May 27, 2025Prepaid & gift cardsUnexpected or other feesFLExplainedYes
Jan 16, 2025Prepaid & gift cardsUnexpected or other feesTXExplainedYes
Oct 2, 2024Prepaid & gift cardsUnexpected or other feesNJMoney backYes
Sep 6, 2024Money transfers & appsUnexpected or other feesNYMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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