Case file
Student loans
Complaint 3940740 Truist
Explained- Product
- Student loan · Private student loan
- Detail
- Problem with customer service
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Nov 6, 2020Complaint received
- Nov 6, 2020Sent to Truist
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
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