Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Student loans

Complaint 3957373 Higher Level Processing

Money back
Product
Student loan · Federal student loan servicing
Detail
Trouble with how payments are being handled
From
New Jersey 07083
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Nov 16, 2020Complaint received
  2. Nov 16, 2020Sent to Higher Level Processing
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

Same problem with Higher Level Processing?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Higher Level Processing's record

More Higher Level Processing complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Jun 11, 2023Student loansDealing with your lender or servicerDon't agree with the fees chargedUTMoney backNo
Jan 26, 2022Student loansDealing with your lender or servicerTrouble with how payments are being handledVAExplainedNo
Nov 22, 2021Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedNo
Jul 18, 2021Student loansDealing with your lender or servicerReceived bad information about your loanINMoney backNo
Mar 10, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledTNExplainedYes
Dec 19, 2019Student loansDealing with your lender or servicerDon't agree with the fees chargedINMoney backYes
Oct 25, 2019Student loansDealing with your lender or servicerDon't agree with the fees chargedGAExplainedNo
May 21, 2019Student loansDealing with your lender or servicerTrouble with how payments are being handled-ExplainedYes
May 1, 2019Student loansDealing with your lender or servicerTrouble with how payments are being handledPAExplainedNo
Jan 26, 2018Student loansDealing with your lender or servicerDon't agree with the fees chargedOKMoney backNo

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience