Case file
Student loans
Complaint 3992142 JPMorgan Chase
Fixed- Product
- Student loan · Private student loan
- Detail
- Received bad information about your loan
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Dec 4, 2020Complaint received
- Dec 4, 2020Sent to JPMorgan Chase
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More JPMorgan Chase complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 29, 2025 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | NY | Explained | Yes |
| Apr 9, 2025 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | IL | Explained | Yes |
| Mar 5, 2025 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | OH | Explained | Yes |
| Jul 17, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | TX | Explained | Yes |
| Jan 30, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | NY | Explained | Yes |
| Oct 11, 2023 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | TX | Explained | Yes |
| Oct 11, 2023 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | NJ | Explained | Yes |
| Feb 6, 2023 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | IL | Explained | Yes |
| Feb 26, 2022 | Student loans | Dealing with your lender or servicerProblem with customer service | CT | Explained | Yes |
| Feb 23, 2022 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | DE | Explained | Yes |
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