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Student loans

Complaint 4017133 Students Come First

Money back
Product
Student loan · Federal student loan servicing
Detail
Don't agree with the fees charged
From
Oregon 975XX
Filed by
Web
Company's answer
Closed with monetary relief
On time
No
Public statement
Company believes the complaint is the result of a misunderstanding
  1. Dec 17, 2020Complaint received
  2. Jan 6, 2021Sent to Students Come First (20 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Students Come First complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Jan 5, 2022Student loansDealing with your lender or servicerProblem with customer serviceFLExplainedNo
Dec 2, 2021Student loansDealing with your lender or servicerReceived bad information about your loanMOExplainedNo
Aug 16, 2021Student loansDealing with your lender or servicerReceived bad information about your loanNJExplainedYes
Jan 4, 2021Student loansDealing with your lender or servicerReceived bad information about your loanPAMoney backYes
Nov 23, 2020Student loansDealing with your lender or servicerProblem with customer serviceMAExplainedYes
Oct 6, 2020Student loansDealing with your lender or servicerReceived bad information about your loanMOMoney backYes
Sep 23, 2020Student loansDealing with your lender or servicerReceived bad information about your loan-ExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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