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Student loans

Complaint 4635018 Students Come First

Explained
Product
Student loan · Federal student loan servicing
Detail
Received bad information about your loan
From
New Jersey 070XX
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 16, 2021Complaint received
  2. Aug 16, 2021Sent to Students Come First
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Students Come First complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Jan 5, 2022Student loansDealing with your lender or servicerProblem with customer serviceFLExplainedNo
Dec 2, 2021Student loansDealing with your lender or servicerReceived bad information about your loanMOExplainedNo
Jan 4, 2021Student loansDealing with your lender or servicerReceived bad information about your loanPAMoney backYes
Dec 17, 2020Student loansDealing with your lender or servicerDon't agree with the fees chargedORMoney backNo
Nov 23, 2020Student loansDealing with your lender or servicerProblem with customer serviceMAExplainedYes
Oct 6, 2020Student loansDealing with your lender or servicerReceived bad information about your loanMOMoney backYes
Sep 23, 2020Student loansDealing with your lender or servicerReceived bad information about your loan-ExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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