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Case file

Student loans

Complaint 4045720 Students Come First

Money back
Product
Student loan · Federal student loan servicing
Detail
Received bad information about your loan
From
Pennsylvania 17011
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Jan 4, 2021Complaint received
  2. Jan 21, 2021Sent to Students Come First (17 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Students Come First complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Jan 5, 2022Student loansDealing with your lender or servicerProblem with customer serviceFLExplainedNo
Dec 2, 2021Student loansDealing with your lender or servicerReceived bad information about your loanMOExplainedNo
Aug 16, 2021Student loansDealing with your lender or servicerReceived bad information about your loanNJExplainedYes
Dec 17, 2020Student loansDealing with your lender or servicerDon't agree with the fees chargedORMoney backNo
Nov 23, 2020Student loansDealing with your lender or servicerProblem with customer serviceMAExplainedYes
Oct 6, 2020Student loansDealing with your lender or servicerReceived bad information about your loanMOMoney backYes
Sep 23, 2020Student loansDealing with your lender or servicerReceived bad information about your loan-ExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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